Return Policy

QUALITY GUARANTEE & RETURNS

Our quality is guaranteed. If there is a print error or visible quality issue or defective or damaged item we will happily replace or refund it.

SORRY NO RETURNS

Because our products are made-for-you, we do not accept general returns or sizing related returns.

We love you for choosing our made-for-you (made-to-order) stuff and hope you'll understand our No Return Policy

Due to the nature of our business there is no stock to return to, or exchange from.

The made-to-order business model addresses the crisis of overproduction. Once you place an order the fulfillment process begins. This involves the allocation of resources, time, and labour to produce an item for which, by design, there is no inventory to make an exchange or to return your item to. 

We thank you for your understanding, for carefully using the size charts, guides and tips for getting the size right and for making responsible choices.

Damages or other issues

Of course we stand behind the quality of our products and service. If an item is defective, damaged or if you received the wrong item, we will replace it.

Please inspect your order upon receipt and contact us immediately (within 48 hours after receiving it) so that we can evaluate the issue and make it right.

In the event of an issue with your item contact us at: mail@happystuff.com.co to initiate a Replacement Request. Provide photographs of damage and other pertinent details. The Request will undergo an evaluation to verify damage and replacement eligibility.

By purchasing our products, you acknowledge and accept our No Return Policy.

Should you have any questions or concerns, we will be more than happy to assist you. Please do not hesitate to contact us.